Improving Call Centre Acoustics for West Moreton Health

West Moreton Health's call centre and open office in Ipswich faced significant acoustic challenges. With over 100 staff members working in a space filled with hard, reflective surfaces, noise levels were high. This was making it difficult for employees to focus and maintain productivity. The outdated divider screens between workstations provided minimal sound separation, raising concerns about the confidentiality of calls.

Call Centre Acoustic Solutions Implemented

To improve the acoustics at West Moreton Health's call centre, we installed 200 Autex Vicinity desk screens. These screens effectively compartmentalise the workspace, containing sound at station level. With their easy-to-install clamping system and 24mm cube panels that utilise Autex's noise-blocking technology, the Vicinity screens successfully control noise and ensure privacy, making them an ideal solution for a busy call centre environment.

Expert Installation for Optimal Results

At Acoustic Sound Products, we specialise in supplying and expertly installing a wide range of acoustic solutions tailored to the needs of call centre and office spaces. Serving Brisbane, Gold Coast, Melbourne, Sydney, and regional areas of South-East Queensland, we're committed to enhancing your workspace's acoustic environment.

If you’re looking to improve the acoustic quality of your call centre or office space, contact us today to discuss your project needs and how we can help create the ideal sound environment for your business.